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We also request that you leave us your phone number. If we don’t hear back from you confirming that you received the reply, sometimes we might follow up with a call to make sure you received the answer to your question. If you would prefer that we don’t follow up or leave anything on an answering machine, please indicate in your e-mail. If you have not received an answer from Bob within 48 hours, please re-submit or call 972-386-0384 and let us know that you did not receive an answer. Getting answers to your questions is very important to Bob.
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Due to internet spam filters, your reply might not make it to your inbox. If you have not received an e-mail from Bob, it might not have made it to your inbox, so please check your spam folder, too. If you still don’t find a reply, simply send the e-mail again along with your phone number and we will make sure you get your answer.